Legal
Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how Riverbend Physical Therapy (“Riverbend,” “we,” “us” or “our”) collects, uses and protects information when you visit this website or contact us through it.
This policy covers our website only. Health information we collect when you become a patient is protected under federal law (HIPAA) and handled as described in our Notice of Privacy Practices, which we provide at your first visit and on request.
Information We Collect
Information you give us. When you use our contact form, we collect your first and last name, email address and the message you write. If you call or email us, we receive whatever details you choose to share, such as your phone number.
Information collected automatically. Like most websites, our hosting server records basic technical information when you visit, such as your IP address, browser type and the pages you view. We use this to keep the site secure and working properly.
We do not currently use analytics, advertising or social media tracking tools on this website.
Please Don’t Send Medical Details Through Our Website
Our contact form is for general questions and appointment requests. It is not a secure channel for health information. Please don’t include diagnoses, medical history or insurance ID numbers in your message. Call us instead and we’ll collect those details securely.
How We Use Your Information
- To reply to your questions and requests
- To schedule and confirm appointments
- To keep our website secure and running smoothly
- To comply with legal obligations
We do not sell or rent your personal information, and we do not use it for advertising.
How We Share Information
We only share information with service providers who help us run our website and communicate with you, such as our website host and email provider. They may only use it to provide those services to us. We may also disclose information if required by law or to protect the rights and safety of our patients, staff or others.
Cookies
Our website uses a small number of cookies. When you first visit, a banner lets you accept or decline non-essential cookies, and we store your choice in a cookie so we don’t ask again. You can also block or delete cookies in your browser settings, although some parts of the site may not work as intended.
Third-Party Services
Our pages load fonts from Google Fonts. When they load, your browser connects to Google’s servers, which receive your IP address. Our address links to Google Maps, which opens on Google’s own site. Google’s use of this data is covered by the Google Privacy Policy.
How Long We Keep Information
We keep contact form messages and emails only as long as we need them to respond to you and manage our relationship with you, or as long as the law requires. Patient records are retained as required by Colorado law.
How We Protect Information
We use reasonable safeguards to protect the information we collect, including a secure (HTTPS) connection for this website. No method of transmitting data over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You can ask us to access, correct or delete the personal information you have sent us through this website. Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details below. We will not treat you differently for exercising your rights.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them online. Parents or guardians should contact us directly about care for a minor.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Riverbend Physical Therapy
123 Riverbend Dr, Denver, CO 80205
Phone: 202-555-0188
Email: contact@riverbendpt.com